About Us

About Us

About Us


M&H Stands for symbolic ‘Meet’ where all Telephone operators – mobile as well as fixed-lines terminate their calls at the ICX (Interconnection Exchange) and at the ICX we make them technically ‘Hand Shake’ for interconnection. Thus, the name M&H. M&H Telecom is one of the pioneers in private sector for proving ICX operations in Bangladesh. With NGN (Next Generation telecommunication Networks), the Company is providing services to ever expanding telecommunication networks of the country. This is enhancing long-term value and potential growth of the sector. As an ICX, M&H Telecom serves as the telecom hub of Bangladesh as we route 1/3 of total market share of all domestic inter-operators and international in-coming & out-going calls for both mobile & PSTN (Public Switched Tel Network)

ICX (Interconnection Exchange)

M&H Telecom Ltd has a team of highly skilled & dedicated telecom engineers and administrative executives. It has NOC (Network Operation Center) set up in Dhaka, Chittagong and Khulna, with its corporate office at Dhaka to provide this service.

Contribution to the country’s telecommunication and earning revenue for the Government are our core objectives. Together with the Government of Bangladesh and our partners of this sector, we are committed on the guidelines and spirit of ILDTS-2007 (International Long Distance Telecommunications System) policy.

M&H Telecom Ltd was established in 2007 and incorporated in the Registrar of Joint Stock Companies of Bangladesh under Company Act-1994, to obtain a license to establish, maintain and operate ICX in Bangladesh. The company shares a set of five core values: integrity, understanding, excellence, unity and responsibility.

Through a competitive tender bid it obtained the ICX license from BTRC (Bangladesh Telecommunications Regulatory Commission) on 25 February 2008, for operating ICX at Dhaka, Chittagong and Khulna.The license was granted for a period of fifteen (15) years and is renewable prior to expiry

The network rollouts were done in two phases. In the first phase, Dhaka ICX operation officially commenced from 23 August 2008. In the second phase, domestic routing/switching of the Chittagong and Khulna ICX commenced simultaneously from 17 December 2008. In both the cases we met the date- lines set by the BTRC.

We provide ICX operation support on 24 / 7 basis and at the same time ensure 99.999% service availability mandate of the BTRC. As a licensee in the telecom sector, we have been making contribution to the BTRC, so as to say the Government of Bangladesh to the tune of 50% of the Company’s gross revenue